Healthcare organizations are dedicated to providing exceptional care, prioritizing the patient’s satisfaction and experience through a patient-centered approa...

Measuring your IT strategy and capabilities to drive adoption and improve outcomes The world of healthcare is constantly shifting, and technology is at the spea...

Co-authored by Allison Norfleet The results from the Best in KLAS Awards 2024: Software & Services awards are out, and KLAS has awarded Duo winner of Best i...

Cisco Customer Experience healthcare practice helps customers leverage the use of Cisco technology to increase business value, remove burdens and move healthcar...

The future of healthcare is coming into focus! Now more than ever, we believe that technology is a critical enabler to reinventing our care delivery model.  We...

Before embarking on a digital transformation, El Camino Health, a Northern California health system, wanted to ensure it had a proper foundation to fully suppor...

Telephony is a foundational capability for any healthcare organization. And while the primary purpose of telephony hasn’t changed in more than 100 years, the ...

When managing cybersecurity risk, healthcare has always had higher stakes. When a healthcare organization experiences a cyber attack, it’s about more than jus...

I hold daily status meetings with various groups within our technology team, and the questions almost always drifts to: “What’s today’s challenge?”  So...

The huge revenue opportunity stemming from recent success of GLP-1 drugs is not just for the pharmaceutical companies. Is your healthcare organization poised to...